Click here to see the protocols that we have in place to keep our patients safe during the covid pandemic.Read Details

View Eye Care Policies and Procedures to Prevent the Spread of COVID-19

We are carefully following the guidelines from the College of Optometrists of Ontario and the Ministry of Health to help prevent the spread of COVID-19. We have implemented many new comprehensive health and safety protocols to keep our patients safe while at our office. Listed below is a summary of some of the changes we have made:

  • Our staff and doctors are required to self-screen for COVID-19 signs and symptoms prior to coming to work each day and are required to wear masks at all times and eye protection if a distance of two meters cannot be maintained
  • Upon booking or confirming an appointment and arrival at our office, our staff will ask you a series of screening questions relating to COVID-19, only those who screen negative will be able to enter the office
  • Everyone entering the office must be wearing a mask (disposable masks can purchase one from the office for $2.00 if needed)
  • Hand sanitizer must be used upon entrance to the office, it is readily available throughout the office
  • Plexiglass barriers have been installed at our front desk and in our optical dispensary
  • Our waiting room has been reconfigured to ensure there is a distance of 2 meters between chairs
  • Our staff are frequently disinfecting commonly touched surfaces in the office
  • Our schedule has been reduced and appointment times are staggered to allow for social distancing in the office and to allow for time to properly disinfect equipment between patients
  • The appointment with your doctor may be more concise than previous visits as they may review certain components of their findings with a follow up email/call after your appointment to help reduce the amount of time you need to spend in the office
  • We are offering virtual consultations whenever possible for problem specific appointments
  • In addition to plexiglass barriers at every station, we have state-of-the-art disinfection, including UV, for all frames to be tried on as well as tools and instruments that are used
  • We are also offering curbside/lobby pick-up whenever possible for contact lenses and glasses

Please let us know if you have any questions or concerns or would like more detailed information regarding our new
policies and procedures